Refund policy
Returns & Exchanges Policy
At Quik Spray, we want you to be satisfied with your purchase. Please review our returns and exchanges policy below before submitting a return request.
30 Day Returns
Customers may request a return within 30 days of the purchase date.
To be eligible for a return:
- The product must be unused and in new condition
- The item should be returned in its original packaging where possible
- Return freight costs are the responsibility of the customer
Once we receive and inspect the returned item, we will process an applicable refund if the product meets the return conditions.
Exchanges for Incorrect Choice
If you purchased an item in error or it is not the correct product, exchanges are available within 30 days of purchase.
Exchange conditions:
- The product must be unused and in new condition
- Return freight costs are the responsibility of the customer
- Any price difference between products will be charged or refunded accordingly
Returns Outside 30 Days
Unfortunately, we don't offer refunds or exchanges after 30 days from the date of purchase.
Consumable Products
Consumable products are not eligible for refund or exchange, unless required under applicable law.
Australian Consumer Law
This policy is provided in addition to your rights under Australian Consumer Law. You may be entitled to a repair, replacement, or refund if a product is faulty, not as described, or not fit for its intended purpose.
Return Enquiries
To request a return or exchange, start in our Exchanges & Returns Portal with your order number and product details.
If you need help, you can also contact our team at info@quikcorp.com.au or 1800 645 688.